PENGARUH KOMUNIKASI DAN KECERDASAN EMOSIONAL DALAM MENINGKATKAN KINERJA PEGAWAI (Studi Kasus pada Pegawai Dinas Kesehatan Kabupaten Sumenep)
DOI:
https://doi.org/10.30640/ekonomika45.v8i1.151Keywords:
Communication (X1)), Emotional Intelligence (X2), and Employee Performance (Y).Abstract
The Purpose of study are 1). To describe the Sumenep District Health Office. 2). To test and analyze whether communication and emotional intelligence partially have a significant effect on the performance of the employees of the Sumenep District Health Office. 3). To test and analyze whether communication and emotional intelligence simultaneously have a significant effect on the performance of the employees of the Sumenep District Health Office. 4). To test and analyze which variables between communication and emotional intelligence have a dominant influence on the performance of the employees of the Sumenep District Health Office. This type of research is explanatory research, the approach used is a quantitative approach with a total sample of 142 employees. The results showed that 1). Partially, communication and emotional intelligence are responded very well by respondents so that they have a significant effect on the performance of the employees of the Sumenep District Health Office, proven to be true and the hypothesis is accepted. 2). Simultaneously, communication and emotional intelligence are responded very meaningfully / very well by the respondents so that they have a significant influence on the performance of the employees of the Sumenep District Health Office, it is proven and the hypothesis is accepted. 3). Communication has a dominant influence on the performance of the employees of the Sumenep District Health Office, proven to be true and the hypothesis is accepted.
References
Daengs, G. S. A., Istanti, E., Negoro, R. M. B. K., & Sanusi, R. (2020). The Aftermath of Management Action on Competitive Advantage Through Proccess Attributes at Food and Beverage Industries Export Import in Perak Harbor of Surabaya. International Journal Of Criminology and Sociologi, 9, 1418–1425
Goleman, D. 2015. Kecerdasan Emosi: Mengapa Emotional Intelligence Lebih Tinggi Daripada IQ. Alih Bahasa: T. Hermay. Jakarta: PT. Gramedia Pustaka Utama.
Hitt, MA, Ireland RD, and Hoskisson, RE. 2014. Strategic Management: Competitiveness and Globalization, 4th Edition: Concept, Sourth- Western College Publishing, USA.
Holcomb, T.R, Holmes JR, R.M, and Connely, B.L. 2013. Making the Most of What You Have: Managerial Ability as A Source of Resource Value Creation. Strategic Management Journal, 30: 457-485.
Istanti, Enny,et al. 2020. Impact Of Price, Promotion and Go Food Consumer Satisfaction In Faculty Of Economic And Business Students Of Bhayangkara University Surabaya, Jurnal EKSPEKTRA Unitomo Vol.IV No. 2, Hal. 104-120.
Istanti, Enny, et al.2021. The Effect of Job Stress and Financial Compensation Toward OCB And Employee Performance. Jurnal Media Mahardika Vol. 19 No. 3,Hal. 560-569.
Iwa Soemantri, Asep et al. 2020. Entrepreneurship Orientation Strategy, Market Orientation And Its Effect On Business Performance In MSMEs. Jurnal EKSPEKTRA Unitomo Vol. IV No. 1, Hal. 1-10.
Luthan, Fred. 2013. Organization Behavior, Four Edition, McGraw-Hill Inc, New York.
Mangkunegara, Anwar. P. 2015. Manajemen Sumber Daya Manusia Perusahaan. Bandung: Rosda Karya.
Meyer, John P. 2016. The Measurement and Antecedent of Affective, Continuance and Normative Commitment to Organization. Journal of Occupational Psychology.
Prawirosentono, Suryadi. 2014. Kinerja Dalam Manajemen Sumber Daya Manusia. Bandung: Alfabeta.
Rina Dewi, et al. 2020. Internal Factor Effects In Forming The Success Of Small Businesses. Jurnal SINERGI UNITOMO, Vol. 10 No. 1, Hal. 13-21.
Robbins, P. Stephen & Coutler, Mary. 2016. Human Resources Management. Edisi 16, Jilid 1. Jakarta: Salemba Empat.
Sugiyono. 2015. Metode Penelitian Manajemen. Bandung: CV. Alfabeta.
Sugiyono. 2016. Metode Penelitian Kuantitatif, Kualitatif, dan Kombinasi (Mixed Methods). Bandung: CV. Alfabeta.
Usman, H. 2014. Manajemen Teori, Praktik, dan Riset Pendidikan. Jakarta: Bumi Aksara.
