Pengaruh Iklan, Flash Sale, Ketersediaan Produk, dan Ulasan Produk terhadap Keputusan Pembelian pada Marketplace Shopee

Authors

  • M. Fikri Aulia Rahman Sekolah Tinggi Ilmu Ekonomi Wiyatamandala
  • Liestyaningrum Rahmadhani Wisnu Putri Sekolah Tinggi Ilmu Ekonomi Wiyatamandala

DOI:

https://doi.org/10.30640/jmcbus.v4i4.7605

Keywords:

Advertising, Flash Sale, Product Availability, Product Review, Purchase Decision

Abstract

This study aims to analyze the partial and simultaneous effects of advertising, flash sales, product availability, and product reviews on purchase decisions in the Shopee marketplace. Employing an associative quantitative approach grounded in the Stimulus-Organism-Response (S-O-R) theory, data were gathered via Google Form questionnaires from 160 Generation Z respondents selected through purposive sampling. The data analysis was conducted using multiple linear regression with IBM SPSS Statistics. The partial test results reveal that advertising, flash sales, and product reviews have a positive and significant impact on purchase decisions. Conversely, product availability shows no significant effect, as digital consumers can seamlessly switch to alternative competitors within seconds. Simultaneously, all four independent variables significantly influence consumers' purchase decisions, contributing an R Square value of 60.6%. These findings highlight the importance of integrating visual promotional stimuli, price urgency tactics, and social proof from customer reviews to drive buying actions. The managerial implication suggests that marketplace sellers must optimize creative ad management, implement periodic promotional schedules, and maintain positive reviews to sustainably increase purchasing decision.

References

Agrawal, S., & Sareen, S. A. (2016). Flash sales–the game changer in Indian e-commerce industry. International Journal of Advance Research and Innovation, 4(1), 192–195. https://doi.org/10.51976/ijari.411650

Al-Fairuz, N. H. (2025). Pengaruh live streaming, flash sale dan ulasan produk terhadap keputusan pembelian pada e-commerce. Jurnal Publikasi Ilmu Manajemen, 4(2), 82–97. https://doi.org/10.55606/jupiman.v3i3.4340

Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461–470. https://doi.org/10.1016/j.dss.2012.06.008

Duffett, R. G. (2015). Facebook advertising’s influence on intention-to-purchase and purchase amongst millennials. Internet Research, 25(4), 498–526. https://doi.org/10.1108/IntR-01-2014-0020

Eroglu, S. A., Machleit, K. A., & Davis, L. M. (2001). Atmospheric qualities of online retailing: A conceptual model and implications. Journal of Business Research, 54(2), 177–184. https://doi.org/10.1016/S0148-2963(99)00087-9

Filieri, R. (2015). What makes online reviews helpful? A diagnosticity-adoption framework to explain informational and normative influences in e-WOM. Journal of Business Research, 68(6), 1261–1270. https://doi.org/10.1016/j.jbusres.2014.11.006

Hokil, V., Pakiding, D. L., & Bubun, U. U. (2025). Pengaruh flash sale e-commerce Shopee terhadap keputusan pembelian. Jurnal Ilmu Ekonomi, Manajemen dan Bisnis, 3(2), 96–109. https://doi.org/10.30787/jiembi.v3i2.2116

Ilmiyah, K., & Krishernawan, I. (2020). Pengaruh ulasan produk, kemudahan, kepercayaan, dan harga terhadap keputusan pembelian pada marketplace Shopee di Mojokerto. Maker: Jurnal Manajemen, 6(1), 31–42. https://doi.org/10.37403/mjm.v6i1.143

Ismawati, Y. O. (2024). Pengaruh ketersediaan produk, harga dan promosi terhadap keputusan pembelian pada konsumen marketplace Tokopedia di Kota Kalianda. Jurnal Ekonomika dan Bisnis (JEBS), 4(6). https://doi.org/10.47233/jebs.v4i6.2400

Jasmine, J., & Khoiri, M. (2023). Pengaruh iklan, kualitas produk dan kepercayaan konsumen terhadap keputusan pembelian konsumen pada toko online di TikTok. ECo-Buss, 6(2), 431–446. https://doi.org/10.32877/eb.v6i2.621

Perdana, I. W., Bulan, T. P. L., & Zati, M. R. (2024). Pengaruh ketersediaan produk dan kualitas produk terhadap keputusan pembelian Honda Scoopy di Kota Langsa. Niagawan, 13(1). https://doi.org/10.24114/niaga.v13i1.56545

Przybylski, A. K., Murayama, K., DeHaan, C. R., & Gladwell, V. (2013). Motivational, emotional, and behavioral correlates of fear of missing out. Computers in Human Behavior, 29(4), 1841–1848. https://doi.org/10.1016/j.chb.2013.02.014

Puspitasari, L., He, A., & Listyawati, L. (2023). Pengaruh iklan dan diskon terhadap keputusan pembelian online pada pengguna aplikasi Shopee di Kota Surabaya. Soetomo Administrasi Bisnis, 267–280.

Rahmadini, D. D., & Masnita, Y. (2024). Consumer response to live streaming shopping using the stimulus, organism and response (SOR) method approach. Jurnal Ilmiah Manajemen Kesatuan, 12(3), 691–700.

Rahmawati, I., & Setyowibowo, F. (2025). Pengaruh stimulus terhadap pembelian impulsif melalui reaksi kognitif dan afektif: Kerangka kerja stimulus-organism-response (SOR). Jurnal Pendidikan Ekonomi (JUPE), 13(3), 248–258. https://doi.org/10.26740/jupe.v13n3.p248-258

Rasyid, E., Puspasari, L., Pertiwi, E. N., Rossanti, E. D., Purnama, M. C., & Sidik, A. D. W. M. (2025). Dampak iklan promosi dan kepercayaan konsumen terhadap keputusan pembelian pada platform TikTok di Jakarta. Journal of Knowledge Management, 19(2), 92–102.

Rawal, P. (2013). AIDA marketing communication model: Stimulating a purchase decision in the minds of the consumers through a linear progression of steps. International Journal of Multidisciplinary Research in Social & Management Sciences, 1(1), 37–44.

Rizaty, M. A. (2023). Transaksi e-commerce RI tak capai target pada 2022. DataIndonesia.id. https://dataindonesia.id/ekonomi-digital/detail/transaksi-ecommerce-ri-tak-capai-target-pada-2022

Saputri, R., Ramdan, A. M., & Norisanti, N. (2020). Peran flash sale dalam memediasi hubungan sales promotion terhadap keputusan belanja online. Syntax Idea, 2(6), 108–116. https://doi.org/10.36418/syntax-idea.v2i6.350

Sari, W. T., & Mukhlis, I. (2022). The influence of price, advertising, online customer review and convenience on purchase decisions in e-commerce. Jurnal Ekonomi Balance, 18(2), 155–165. https://doi.org/10.26618/jeb.v18i2.9600

We Are Social. (2024). Digital 2024: Indonesia. We Are Social & Meltwater.

Downloads

Published

2026-10-01

How to Cite

M. Fikri Aulia Rahman, & Liestyaningrum Rahmadhani Wisnu Putri. (2026). Pengaruh Iklan, Flash Sale, Ketersediaan Produk, dan Ulasan Produk terhadap Keputusan Pembelian pada Marketplace Shopee. Journal of Management and Creative Business, 4(4), 519–537. https://doi.org/10.30640/jmcbus.v4i4.7605