ERMAWATI ERMAWATI. Comparative Analysis of E-Commerce: Customer Satisfaction for Shopee and Tokopedia E-Service Quality. Journal of Management and Creative Business, [S. l.], v. 1, n. 2, p. 199–215, 2023. DOI: 10.30640/jmcbus.v1i2.946. Disponível em: https://jurnaluniv45sby.ac.id/index.php/jmcbus/article/view/946. Acesso em: 3 jul. 2024.