ELIA CAHYANI; TAZKIYYAH NURURROHMAH; CINDY FIRSTIANANDA DEKA; MOHAMAD ZEIN SALEH. The Role of Service Quality in Building Customer Satisfaction: A Literarure Review. Journal of Management and Creative Business, [S. l.], v. 2, n. 4, p. 192–205, 2024. DOI: 10.30640/jmcbus.v2i4.3300. Disponível em: https://jurnaluniv45sby.ac.id/index.php/jmcbus/article/view/3300. Acesso em: 20 apr. 2025.