Sulistiowati (2018) “THE INFLUENCE OF SERVICE QUALITY TOWARDS STUDENT’S SATISFACTION AT ACADEMIC ADMINISTRATION AND STUDENTS AFFAIRS DEPARTMENT (AASA) INSTITUTE OF BUSINESS AND INFORMATICS STIKOM SURABAYA”, EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, 5(2), pp. 194–202. doi: 10.30640/ekonomika45.v5i2.75.