Adrie Oktavio. 2017. “PENGARUH BUSINESS PROCESS REENGINEERING TERHADAP BUSINESS PROCESS PERFORMANCE PADA HOTEL BUDGET DI SURABAYA”. EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan 4 (2):164-77. https://doi.org/10.30640/ekonomika45.v4i2.58.