RINI WAHYUNI; INDRIANA KRISTIAWATI. KUALITAS PELAYANAN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PT. SARANA BHAKTI TIMUR SURABAYA . EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, [S. l.], v. 6, n. 1, p. 11–23, 2018. DOI: 10.30640/ekonomika45.v6i1.78. Disponível em: https://jurnaluniv45sby.ac.id/index.php/ekonomika/article/view/78. Acesso em: 27 apr. 2025.