ADRIE OKTAVIO. PENGARUH BUSINESS PROCESS REENGINEERING TERHADAP BUSINESS PROCESS PERFORMANCE PADA HOTEL BUDGET DI SURABAYA. EKONOMIKA45 :  Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, [S. l.], v. 4, n. 2, p. 164–177, 2017. Disponível em: https://jurnaluniv45sby.ac.id/index.php/ekonomika/article/view/58. Acesso em: 3 jul. 2024.