Analisis Pengaruh Strategi Promosi, Citra Merek Dan Persepsi Terhadap Keputusan Nasabah Pengguna Tabungan Emas Pada PT.Pegadaian (Persero) Cabang Jombang

Authors

  • Mutiara Pertiwi Universitas Wijaya Putra Surabaya
  • Intan Mazidah Permatasari Universitas Wijaya Putra Surabaya
  • Syahrial Umardany Universitas Wijaya Putra Surabaya
  • Chamariyah Chamariyah Universitas Wijaya Putra Surabaya

DOI:

https://doi.org/10.30640/digital.v4i1.4106

Keywords:

promotion strategy, brand image, perception, purchase decision

Abstract

The increasingly growing world economic developments of companies are competing to show each other the quality of their goods with other companies, and many consumers are beginning to invest in what areas are benefiting. Gold investment is a simple investment form. Because this investment can be done by anyone, whether they are from the educated or not, by investing gold in the form of gold coins and gold bullion. This study aims to determine simultaneously and partially promotional strategies, brand image and perceptions of users of gold savings at PT. Pegadaian (Persero)  JOMBANG. The type of research used is associative. The population in this study 88.10 with a sample of 88 respondents. Data analysis techniques use multiple linear regression. The results showed simultaneously and partially promotion strategy, brand image and perception have a significant effect on purchasing decision. In the application of its marketing strategy should pay more attention to the brand image, given the image of gold jewelry brand on the consumer has not been embedded properly. This can be done for example by improving marketing and marketing communications programs to educate consumers about benefits and branding, through appropriate advertising strategies.

References

Akbar, A. (2012). Analisis pengaruh citra merek, harga, dan kualitas produk terhadap keputusan pembelian notebook Toshiba. Jurnal Jurusan Manajemen, Fakultas Ekonomi, Universitas Gunadarma. http://publication.gunadarma.ac.id

Assauri, S. (2004). Manajemen pemasaran. Jakarta: PT Raja Grafindo Persada.

Assauri, S. (2012). Strategic marketing (Edisi ke-1, Cetakan ke-1). Jakarta: PT Raja Grafindo Persada.

Assauri, S. (2014). Manajemen pemasaran dasar, konsep dan strategi. Jakarta: PT Raja Grafindo Persada.

Aziz Sholeh, A., et al. (2024). Kompensasi terhadap motivasi kerja karyawan pada PT. Insolent Raya di Surabaya. Journal of Management and Creative Business, 2(1), 82–96.

Daengs, G. S. A., Istanti, E., Negoro, R. M. B. K., & Sanusi, R. (2020). The aftermath of management action on competitive advantage through process attributes at food and beverage industries export import in Perak Harbor of Surabaya. International Journal of Criminology and Sociology, 9, 1418–1425.

Dewi, K., I., et al. (2022). Peningkatan kinerja UMKM melalui pengelolaan keuangan. Jurnal Ekonomi Akuntansi, UNTAG Surabaya, 23–36.

Dewi, R., et al. (2020). Internal factor effects in forming the success of small businesses. Jurnal SINERGI UNITOMO, 10(1), 13–21.

Ismail, M. (2012). Strategi pemasaran untuk membangun citra dan loyalitas merek. (Cetakan pertama 2013).

Istanti, E., et al. (2024). Service design performance based on consumer preferences. International Journal of Economics and Management Sciences, 1(3), 142–160.

Istanti, E., Kusumo, B., & N., I. (2020). Implementasi harga, kualitas pelayanan dan pembelian berulang pada penjualan produk gamis Afifathin. Ekonomika 45, 8(1), 1–10.

Kotler, P., & Armstrong, G. (2007). Dasar-dasar pemasaran (Edisi ke-9, Jilid 1). Jakarta: PT Manajemen Jaya Cemerlang.

Kotler, P., & Keller, K. L. (2009). Marketing pemasaran (13th ed.). Jakarta: Pearson Education International.

Kristiawati, et al. (2019). Citra merek, persepsi harga dan nilai pelanggan terhadap keputusan pembelian pada Mini Market Indomaret Lontar Surabaya. Jurnal Ilmu Ekonomi dan Manajemen (JMM 17), 6(2), 27–36.

Pramono, B., Istanti, E., Daengs, G. S., Achmad, Syafi’i, & Bramastyo, K. N. R. M. (2023). Impact of social media marketing and brand awareness on purchase intention in coffee shop culinary in Surabaya. International Journal of Entrepreneurship and Business Development, 5(6), 968–977.

Soemantri, I. A., et al. (2020). Entrepreneurship orientation strategy, market orientation and its effect on business performance in MSMEs. Jurnal EKSPEKTRA Unitomo, 4(1), 1–10.

Sugiyono. (2013). Metode penelitian manajemen (Cetakan ke-3). Bandung: CV Alfabeta.

Tawas, S. (2013). Atribut produk, harga, dan strategi promosi pengaruhnya terhadap keputusan pembelian konsumen pada mobil Toyota Vios di PT.

Utami, C. (2010). Manajemen ritel. Jakarta: Salemba Empat.

Zuhro, D., et al. (2024). Impact of measurement of service quality using the SERVQUAL method. Digital Innovation: International Journal of Management, 1(3), 94–114.

Downloads

Published

2025-04-30