Evaluasi Pelatihan dan Pengembangan SDM (Sumber Daya Manusia) di DHD Empat Lima Surabaya
DOI:
https://doi.org/10.30640/cakrawala.v5i3.8179Keywords:
DHD 45 Surabaya, Development, Kirkpatrick Model, Training Evaluation, TrainingAbstract
This report aims to evaluate the implementation of human resource (HR) training and development programs at the Regional Daily Board 45 (DHD 45) Surabaya, as well as to identify supporting factors, inhibiting factors, and improvement efforts. Data were collected through observation, interviews, documentation studies, and direct involvement in organizational activities during the internship period. The evaluation was conducted using Kirkpatrick's Four-Level Evaluation Model, consisting of reaction, learning, behavior, and results. The findings indicate that the HR training and development program at DHD 45 Surabaya has been implemented well and is considered reasonably effective in improving employees' knowledge, skills, and work attitudes. The success of the program is supported by strong management commitment, participants' enthusiasm, and adequate facilities and infrastructure. However, several obstacles remain, including the predominance of lecture-based learning methods, limited training time, and the lack of systematic post-training evaluation and mentoring. Therefore, improvements are needed in training materials, the application of more interactive learning methods, and continuous evaluation to ensure that training outcomes can be effectively implemented to enhance organizational performance.
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